It is an easily REPRODUCIBLE problem for me.īizzarely, and this is also REPRODUCIBLE, I have also noticed I can Facetime the iPad Air from my iPhone 6, or vice versa - both of which are on ios12.4.9 - AND THE CALLS STAY UP ! That is to say if I make a Facetime call from the iPad Air to the iPad 2019 (7th Gen), or vice versa, or if I call from my iPhone 6 running ios 12.4.9 to the iPad 2019, or vice versa, WHEN ALL ARE CONNECTED WIRELESSLY TO SAME HOME NETWORK, the calls drop out time and time again after 7-8 minutes. I have now found I can reproduce this problem on my own home network, AND on another family members network. His regular Facetime calls to the same iPad Air on ios 12.4.9, remain intact i.e.
However there is one exception - a family member using an iPhone 6 Plus running ios12.4.8. Further, those callers are all running ios14.1 or ios14.2 on iPads or iPhones. Other members of my family have facetimed the same receiving end (iPad Air on ios12.4.9) and those calls also drop out. However the problem remains with fast fibre routers either end. Prior to 4 weeks ago, the receiving end was connected to a non-fibre router. The problem however remains.īoth ends are connected to fibre routers (FTTC) - the receiving end within last 4 weeks. About 11 days ago, our devices were upgraded - my 'calling' device, an iPad 2019 (7th Gen), to ios14.2.the 'receiving device, an iPad Air, to ios12.4.9. Within last 1-2 months, our Facetime calls regularly drop out after 7-8 minutes. I regularly Facetime someone who lives 8 miles away. This thread replaces that to be found at because the older thread has been accidentally marked as SOLVED and I can find no way to change this status.
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